Who needs home or office landlines when you can sign up for a voice-over-IP service at a fraction of the cost of traditional carriers? We test and compare the top VoIP contenders.
The business-focused entrants in this roundup, as you might expect, go much farther in additional capabilities, serving as cloud-based PBXes (public branch exchanges). These let your business present a professional appearance to the telephoning world, with features like call-routing, automated attendants, call recording, and conference call bridges.
They generally offer several pricing levels based on the number of lines needed, ranging from about $20 per line for large organizations to $35 per line for smaller groups; you also pay more for some added features like integration with cloud business services such as Salesforce.com. For an excellent overview of business VoIP, read Fahmida Rashid's Working Without Wires: Cutting the Phone Cord.